Author Archives: Berkeley Google Account

Wednesday, October 10: Blockchain and Cryptocurrencies–Where do Technical Writers Fit In?

Cryptocurrencies are an emerging, unregulated, digital asset that many people are looking to as a new form of money. Blockchain is the technology that supports cryptocurrencies, the “rails” they run on. The world of blockchain and crypto has its own … Continue reading

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September 12: Does the design of a ballot prevent errors in voting?

A California election offered a natural experiment in user interface design—an open Senate seat that would be on the ballot statewide. Ballot designs must adhere to legal, technical, and financial constraints, but there is still room for variation. California’s 58 … Continue reading

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August: What Is User Experience? And why should tech writers care

Back in the day, tech writers were the vanguard of software usability; the way to make software easier to use was to write a better user manual. But then along came usability, and writers discovered that they could better serve … Continue reading

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