Author Archives: Jane Olivera

Many technical writers and content developers are curious about converting from salaried roles to contracting or freelancing. The freelance market promises flexible work schedules, the ability to work from anywhere, and the ability to cherrypick exciting projects. But most writers … Continue reading →

Cybersecurity skills are in high demand, yet in short supply. Professionals from many disciplines are moving into this field. Learn about what’s happening in cybersecurity and how technical communicators can apply skills that we already have to contribute to global … Continue reading →

IPv6 is critical to operation of the internet and foundational to the Internet of Things. At our February 14 session, you’ll learn these things: 1. What IPv6 is and how it differs from its predecessor, IPv4. 2. Why is it … Continue reading →

Our annual party features a catered buffet dinner, great companionship, and valuable door prizes. As in previous years, we will announce the winners of the Touchstone technical communication competition and display the winning entries throughout the evening. This party is … Continue reading →

“Is this documentation effective?” That can be an important question. Technical documentation that is poorly designed or poorly written, or that is not addressed to the right audience, can cause problems: dissatisfied customers, lost customers, wasted effort, and in the … Continue reading →